Privacy Policy

Last Updated: January 24, 2026

This Privacy Policy describes how Soft Massager (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from softmassager.com.

1. Information We Collect

When you visit Soft Massager, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

• Device Information: Web browser version, IP address, time zone, cookie data, viewed products, and search terms.
• Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products and exclusive offers.

3. International Data Transfers & Dropshipping

As an international export and dropshipping business serving customers in the USA, UK, Canada, and UAE, your personal information may be transferred to, stored, and processed in countries outside of your residence. We ensure that your data is handled securely and in accordance with international data protection standards.

4. Sharing Personal Information

We share your Personal Information with service providers to help us fulfill our contracts with you. For example:

• We use Shopify to power our online store.
• We may share your info to comply with applicable laws or to protect our rights in response to a lawful request.

5. Your Rights (GDPR & CCPA)

Depending on your location (UK, EU, or California, USA), you have the right to access the personal information we hold about you and to ask that your information be corrected, updated, or deleted.

6. Cookies

We use cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can manage your cookie settings through your browser at any time.